How to cancel a Peloton subscription

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How to cancel a Peloton subscription

How to Cancel Your Peloton Subscription: A Step-by-Step Guide

How to cancel a Peloton subscription? Are you considering canceling your Peloton subscription? The process is straightforward, whether due to a change in your workout routine, a move, or any other reason. Here’s a comprehensive guide to help you through the cancellation process.

Understanding Your Peloton Membership

Peloton offers different types of memberships, including the All-Access Membership and the App Membership. The All-Access Membership is linked to Peloton equipment like the Bike, Bike+, Tread, or Guide, and provides unlimited entry to live and on-demand classes. The App Membership, on the other hand, is a standalone subscription for accessing Peloton’s digital content without the need for Peloton equipment. Understanding which type of membership you have is crucial for the cancellation process.

Steps to Cancel All-Access Membership

  1. Log in to your Peloton account on the Peloton Bike, Bike+, Tread, or Guide.
  2. Navigate to your profile by clicking on your profile picture.
  3. Select ‘My Account’ and then ‘Membership’.
  4. Choose ‘Cancel Membership’ and track the prompts to confirm cancellation.

Steps to Cancel App Membership

The cancellation process for the Peloton App Membership varies depending on the platform you used to subscribe:

  • Apple iOS: Go to Settings > [Your Name] > Subscriptions > Peloton > Cancel Subscription.
  • Android: Open Google Play Store > Profile Icon > Payments & Subscriptions > Subscriptions > Peloton > Cancel Subscription.
  • Roku: Press Home on the remote > Navigate to Peloton channel > Press * > Manage Subscription> Cancel Subscription.
  • Web: Visit members.onepeloton.com/preferences/subscriptions > Click your subscription link > Cancel Subscription.
  • Amazon Fire TV: Go to amazon.com > Your Account > Your Android Apps and Devices > Your Subscriptions > Peloton > Cancel Subscription.
  • Verizon +Play Store: Log in to My Verizon Online > Manage Subscriptions.

After Cancellation

Once you’ve canceled your Subscription, it will remain active until the end of the current billing cycle. You will only be charged further if you decide to reactivate your membership.

Reactivating Your Membership

If you wish to reactivate your Peloton membership, you can do so anytime using your Peloton equipment or through the Peloton website. Simply log in to your account and follow the prompts to reactivate your membership. Keep in mind that reactivating your membership may result in a new billing cycle starting immediately.

Conclusion

Canceling your Peloton subscription is simple and can be done through various platforms. Make sure to follow the steps that correspond to how you initially subscribed. Peloton’s Member Support is available to assist you if you encounter any issues during the cancellation process. They can help troubleshoot any problems you may encounter and ensure a smooth cancellation process.

Remember, staying active is essential for your health, so find the workout routine that works best for you, whether with Peloton or another program. There are many other fitness options available, both online and offline, that can help you stay active and healthy. Don’t be discouraged by canceling your Peloton subscription-it’s just a change in your fitness journey, not the end of it.

For more detailed instructions and information on managing your membership, visit Peloton’s official support page at [insert direct link here]. This page provides comprehensive guides and FAQs that can help you navigate the cancellation process and answer any additional questions you may have.

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