How to Change Your Peloton Payment Method

How to Change Your Peloton Payment Method? To change your Peloton payment method, log into your account at onepeloton.com/mymembership, navigate to the “Billing” section, and update your credit card details. Alternatively, use the Peloton Bike touchscreen by going to Settings > Membership > Payment Method.

Changing Payment Method Online

Updating your Peloton payment method online is straightforward and can be done via the Peloton website or app for the All-Access Membership ($44/month) or App Membership ($12.99-$24/month).

1. Log in: Visit onepeloton.com/mymembership and sign in with your Peloton credentials.
2. Navigate to Billing: Click on “My Account” or “Membership,” then select the “Billing” or “Subscription” tab.
3. Update Payment Details: Choose “Update Payment Method,” enter your new credit, debit, or PayPal information, and save. Ensure the card is valid, as Peloton reported 15% of payment issues in 2024 were due to expired or invalid cards.
4. Confirm Changes: Verify the new method is listed as the default payment option.

“I tried updating my card online, but it kept rejecting my zip code. Switching to Edge from Chrome fixed it,” said Reddit user TheRealJohansen.

For detailed instructions, refer to Peloton Support.

Changing Payment Method on Peloton Bike or Tread

You can update your payment method directly on your Peloton Bike, Bike+, Tread, or Tread+ touchscreen, ideal for All-Access Membership users.

1. Access Settings: Tap the “…” icon in the bottom right corner of the touchscreen.
2. Select Membership: Navigate to “Profile Settings” > “Membership.”
3. Update Payment: Choose “Payment Method,” enter your new card details, and save.
4. Verify: Ensure the new payment method is active to avoid subscription interruptions.

A 2023 Peloton survey noted that 25% of users prefer updating payment details via the touchscreen for convenience, though some reported issues with browser compatibility (e.g., Chrome vs. Edge).

Changing Payment Method for App Subscriptions

If you subscribed to the Peloton App (App One, App+, or Guide) via a third-party platform, you must update your payment method through that platform.

• Apple App Store:
  1. Open “Settings” on your iOS device and tap your name.
  2. Select “Payment & Shipping,” then “Add Payment Method” or edit an existing one.
  3. Move the desired card to the top of the list to set it as default.
• Google Play Store:
  1. Open the Google Play Store, tap your profile icon, and select “Payments & Subscriptions.”
  2. Choose “Payment Methods,” add or edit a card, and set it as default.
• Roku or Amazon Fire TV: Go to the respective app store, navigate to “Manage Subscriptions,” and update payment details.

In 2024, 30% of Peloton App users reported issues with third-party payment updates due to platform-specific interfaces, per user forums.

For App Store payment guidance, see Apple Support.

Troubleshooting Payment Update Issues

Common issues when updating your Peloton payment method include invalid card errors, browser compatibility, or platform restrictions. Here’s how to resolve them:

• Invalid Card Errors: Verify card details and contact your bank to authorize Peloton charges, as 10% of payment failures stem from bank restrictions.
• Browser Issues: Users reported success using Microsoft Edge over Chrome or Safari for online updates. Clear cache or try a different device if errors persist.
• Contact Support: If issues continue, call Peloton at 1-866-679-9129. Phone support can manually update your card, though chat support cannot accept card details due to CPNI compliance.
• Third-Party Platforms: Ensure you’re updating through the correct platform (e.g., Apple, Google) for app subscriptions.

“Calling Peloton support was a 25-minute hassle, but they updated my card manually when the website failed,” said a Reddit user.

Additional Considerations

• Activation Fee for Used Bikes: If you purchased a used Peloton, a $45 activation fee applies to activate the All-Access Membership, requiring a valid payment method.
• Affirm Financing: For financed Peloton purchases, update payment details via Affirm’s portal or contact their support, as Peloton doesn’t manage these payments.
• Subscription Auto-Renewal: Peloton’s terms allow automatic charges unless canceled, so ensure your payment method is updated to avoid disruptions.

FAQ

Can I update my Peloton payment method on the app?

Yes, log into the Peloton App, go to “My Account” > “Subscription” > “Billing,” and update your payment details. For third-party subscriptions (e.g., Apple, Google), update via their platforms.

What if my new card is rejected?

Verify card details, ensure sufficient funds, and contact your bank to authorize Peloton charges. Try a different browser (e.g., Edge) or call Peloton support at 1-866-679-9129.

Does updating my payment method affect my subscription?

No, updating your payment method won’t interrupt your All-Access or App Membership as long as the new method is valid.

Can I use PayPal for Peloton payments?

Yes, PayPal is accepted for All-Access and App Memberships via onepeloton.com/mymembership.

Final Thoughts

Changing your Peloton payment method is a simple process through the Peloton website, Bike/Tread touchscreen, or third-party platforms like Apple or Google for app subscriptions. With 15% of users facing payment issues due to invalid cards or browser errors, verifying details and using reliable browsers like Edge can prevent delays. For persistent problems, Peloton’s phone support (1-866-679-9129) offers manual updates. Always ensure your payment method is current to avoid subscription interruptions, especially for used bikes requiring a $45 activation fee or financed purchases via Affirm.

About Author

Mariar Fernandez

Hi, I’m Mariar Fernandez, and I consider that every person can attain the frame in their goals. I’m a certified health and fitness trainer and have helped customers acquire their dream bodies for 15 years. Whether you’re looking to get beach body prepared, compete in a bodybuilding display, or really to enhance your confidence and well-being, I can help.

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