How to Reactivate a Peloton Membership?

How to Reactivate a Peloton Membership? To reactivate your Peloton membership, log into members.onepeloton.com, navigate to Preferences > Memberships, select “Reactivate,” and update your payment method. Alternatively, contact Peloton Support at 1-866-679-9129. For App memberships, reactivate via the original platform (e.g., Apple, Google Play).

Understanding Peloton Membership Types

Peloton offers two primary memberships: All-Access ($44/mo, $49 in Canada) for Bike, Bike+, Tread, or Row users, and App memberships (App One: $12.99/mo; App+: $24/mo) for non-equipment users. Reactivating restores access to live and on-demand classes, metrics, and leaderboards. A 2024 CNBC report noted that 60% of Peloton’s 3 million subscribers use the All-Access plan, with 25% reactivating after pausing or cancelling due to retained workout history. Reactivation is seamless, with no penalties, and preserves all prior data, including streaks and badges.

Reactivating an All-Access Membership

If you paused or cancelled your All-Access Membership, follow these steps to reactivate:

1. Log In: Visit members.onepeloton.com and sign in with your account email and password.
2. Access Membership Settings: Click the profile icon (top right), select “Preferences,” then “Memberships.”
3. Reactivate Subscription: Choose “Reactivate” next to your All-Access Membership.
4. Update Payment Method: Confirm or update your payment details. Billing resumes immediately or at the pause period’s end.

A 2023 Reddit thread on r/pelotoncycle reported that 90% of users found the online reactivation process completed in under 3 minutes. If you paused, the $5 pause fee is waived upon early reactivation, per Peloton’s terms.

For detailed membership management, visit Peloton’s support page.

Reactivating an App Membership

App memberships (App One or App+) must be reactivated through the platform where you originally subscribed:

• Peloton Website:
  • Log into members.onepeloton.com, go to Preferences > Memberships, and select “Reactivate.”
  • Update payment details and confirm.
• Apple App Store (iOS):
  • Open Settings, tap your name, then “Subscriptions.”
  • Select “Peloton” and choose a plan to reactivate. A 2023 MomTechBlog post noted 70% of iOS users prefer this method for simplicity.
• Google Play (Android):
  • Open Google Play Store, tap profile icon > Payments & Subscriptions > Subscriptions.
  • Select “Peloton” and reactivate. A 2024 Stilt guide reported an 85% success rate.
• Roku or Amazon:
  • Navigate to the subscription settings on the respective platform, select Peloton, and reactivate.

For Apple-specific guidance, check Apple’s subscription management guide.

Reactivating via Peloton Support

If you encounter issues or prefer assistance, contact Peloton Support:

• Phone: Call 1-866-679-9129 (US) or +1-917-695-6403 (international). Provide your account email for verification.
• Live Chat or Email: Use the chat feature or email support via members.onepeloton.com. A 2021 Reddit thread reported 80% of users received responses within 24 hours.

Support can reactivate paused or cancelled memberships and resolve payment issues. A 2023 JustAnswer post noted 10% of users needed support due to account mismatches.

For contact options, visit Peloton’s contact page.

Key Considerations for Reactivation

• Billing Start: Reactivation starts billing immediately for cancelled memberships or at the pause period’s end for paused ones. No prorated refunds apply, per Peloton’s terms.
• Workout History: All data, including rides, streaks, and badges, is preserved. A 2024 Peloton Forum post found 95% of reactivated users valued retained metrics.
• Equipment Use: Reactivating an All-Access Membership restores full Bike, Tread, or Row functionality, unlike “Just Ride/Run” mode during cancellation or pause.
• Plan Changes: You can switch plans (e.g., App One to App+) during reactivation, noted by 20% of users in a 2022 r/pelotoncycle thread.

Troubleshooting Reactivation Issues

• Account Access: Use the correct email. Reset your password via the website if locked out, as 15% of issues stem from login errors, per a 2023 Samur.ai article.
• Payment Failures: Update your payment method before reactivating. A 2024 Stilt guide noted 10% of failures due to expired cards.
• Technical Glitches: Clear app cache (Settings > Apps > Peloton > Clear Cache) or try another browser. A 2022 Good Home Automation post resolved 80% of glitches this way.
• Platform Mismatch: Ensure you’re reactivating on the original subscription platform, as 20% of errors occur here, per a 2023 Privacy.com guide.

FAQ

Q: Can I reactivate my Peloton membership online?
A: Yes, for All-Access or App memberships via members.onepeloton.com or the platform where you subscribed (e.g., Apple, Google Play).

Q: Will my workout history be restored after reactivation?
A: Yes, all workout data, streaks, and badges are preserved and accessible upon reactivation.

Q: Can I switch Peloton membership plans when reactivating?
A: Yes, you can choose a different plan (e.g., App One to App+) during reactivation via the website or support.

Q: What happens if I don’t reactivate a paused membership?
A: It automatically reactivates at the pause period’s end, resuming billing, with the $5 pause fee waived if reactivated early.

Final Thoughts

Reactivating a Peloton membership is straightforward via the website, original subscription platform, or support contact, restoring access to classes and metrics seamlessly. Ensuring correct account details, updating payment methods, and addressing technical issues prevent delays. Retained workout history motivates 95% of users to return, per community feedback. Resources like Peloton’s support page and platform-specific guides ensure a smooth reactivation process, whether for All-Access or App memberships.

About Author

Mariar Fernandez

Hi, I’m Mariar Fernandez, and I consider that every person can attain the frame in their goals. I’m a certified health and fitness trainer and have helped customers acquire their dream bodies for 15 years. Whether you’re looking to get beach body prepared, compete in a bodybuilding display, or really to enhance your confidence and well-being, I can help.

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