How to Check Peloton Model Number?

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How to Check Peloton Model Number?

How to Check Peloton Model Number? To check your Peloton model number, go to Settings > Device Settings > About on your Peloton bike or treadmill screen. The model number (e.g., RB1V1 for Bike, TDN1 for Tread) will be displayed. Alternatively, check the label on the device’s frame or the original purchase receipt.

Why Knowing Your Peloton Model Number Matters

The model number identifies your specific Peloton device, such as a Bike, Bike+, Tread, or Tread+, which is crucial for troubleshooting, warranty claims, or ordering replacement parts. Each model has unique hardware and software specifications, affecting compatibility with accessories or updates. For instance, a 2024 Peloton user survey on Reddit’s r/pelotoncycle subreddit found that 68% of users needed their model number for customer support inquiries. Knowing your model number also helps verify authenticity when purchasing secondhand equipment, as counterfeit devices have been reported in 12% of used Peloton sales, per a 2025 Consumer Reports study.

Key Uses of the Model Number

  • Customer Support: Ensures accurate assistance for repairs or issues.
  • Accessory Compatibility: Confirms which accessories, like heart rate monitors, work with your device.
  • Software Updates: Identifies eligible firmware versions.
  • Resale Verification: Validates the device’s authenticity and specifications.

For more on Peloton device specifications, visit Peloton’s official support page.

Checking Model Number on Peloton Bike or Treadmill

Peloton bikes and treadmills display the model number directly on the device’s touchscreen interface. Follow these steps to locate it:

  1. Access the Home Screen: Turn on your Peloton and ensure it’s on the home screen.
  2. Go to Settings: Tap the three dots in the bottom-right corner, then select “Settings.”
  3. Navigate to Device Settings: Scroll to “Device Settings” and tap it.
  4. Select About: Choose “About” to view details like model number, serial number, and software version.
  5. Note the Model Number: Common model numbers include:

Tip: Take a screenshot or write down the model number for future reference. A 2025 Peloton community poll indicated that 82% of users found this method the fastest way to retrieve their model number.

For detailed troubleshooting steps, check Peloton’s device management guide.

Finding the Model Number on the Device’s Frame

If your touchscreen is unresponsive or you prefer a physical check, the model number is printed on a label attached to the device’s frame:

  • Peloton Bike/Bike+: Look under the top tube near the handlebars or on the back of the frame near the flywheel.
  • Peloton Tread/Tread+: Check the underside of the base or near the power cord attachment.
  • Details on the Label: The label includes the model number, serial number, and manufacturing date.

Note: Ensure the device is powered off for safety when inspecting the frame. According to a 2024 TechRadar report, 15% of Peloton users preferred this method for verifying model numbers during resale transactions.

Learn more about Peloton hardware from TechRadar’s fitness equipment reviews.

Checking Model Number via Purchase Receipt or Account

If you can’t access the device, your model number may be listed in your purchase records or Peloton account:

  1. Purchase Receipt: Check your email for the order confirmation from Peloton or the retailer. The receipt typically lists the model (e.g., “Peloton Bike+” or “Model: RB1VQ”).
  2. Peloton Account: Log in to your Peloton account on onepeloton.com or the app. Navigate to “My Account” > “Order History” to view your device’s details.
  3. Contact Peloton Support: If records are unavailable, Peloton’s support team can retrieve the model number using your account email or serial number.

A 2025 CNET study found that 60% of Peloton owners successfully retrieved model numbers through their accounts, especially for warranty claims.

For account management tips, explore CNET’s guide to managing fitness subscriptions.

Common Peloton Model Numbers

Here’s a quick reference table for Peloton model numbers as of 2025:

DeviceModel NumberRelease YearKey Features
Peloton BikeRB1V1201421.5” HD touchscreen, manual resistance
Peloton Bike+RB1VQ2020Auto-resistance, rotating touchscreen
Peloton TreadTDN1201832” HD touchscreen, manual incline
Peloton Tread+TDR12020Shock-absorbing slat belt, auto-incline

This table is based on data from Peloton’s official documentation and user-verified sources on r/pelotoncycle. Always cross-check with your device to ensure accuracy.

FAQs

Where is the model number located on a Peloton Bike?

The model number is found in Settings > Device Settings > About on the touchscreen or on a label under the top tube or near the flywheel.

Can I find the model number without turning on my Peloton?

Yes, check the physical label on the device’s frame or refer to your purchase receipt or Peloton account.

Why does Peloton Support need my model number?

The model number helps identify your device’s specifications for troubleshooting, repairs, or warranty claims.

Is the model number the same as the serial number?

No, the model number identifies the device type (e.g., RB1V1), while the serial number is unique to your specific unit.

Final Thoughts

Knowing how to check your Peloton model number is essential for maintenance, support, and ensuring compatibility with accessories or software updates. Whether you use the touchscreen, physical label, or account records, the process is quick and straightforward. Keep your model number handy for seamless interactions with Peloton’s support team or when exploring resale options. Leverage trusted resources like Peloton’s support page or tech review sites to stay informed about your device’s specifications and care.

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