Table of Contents
- How to Change Peloton Membership
- Understanding Peloton Membership Options
- Key Differences Between Plans
- Steps to Change Your Membership Online
- Changing Membership via Phone
- Committed Membership Considerations
- Timing Your Membership Change
- Cost and Access Impacts
- Membership Cost Table
- FAQ
- Can I Change My Plan Mid-Cycle?
- Will I Lose Workout History?
- How Do I Pause Instead of Change?
- Why Can’t I Switch Online?
- Final Thoughts
- About Author
- Mariar Fernandez
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How to Change Peloton Membership
How to Change Peloton Membership?, log into your account at onepeloton.com, go to “My Membership” under settings, select a new plan (e.g., App One, App+, or All-Access), and confirm—or call Peloton Support at 1-866-679-9129 for assistance.
Understanding Peloton Membership Options
How to Change Peloton Membership? Peloton offers five membership tiers as of 2025: App Free, App One ($12.99/month), App+ ($24/month), Guide ($24/month), and All-Access ($44/month). Each caters to different needs—App Free provides 50+ classes, while All-Access unlocks full hardware integration for Bike, Tread, or Row owners. A 2024 survey showed 60% of users subscribe to All-Access, with 25% opting for app-only plans (Peloton Insights). Changing plans depends on your hardware ownership and fitness goals.
Key Differences Between Plans
- App Free: No cost, limited to 12 modalities, no live classes.
- App One: Unlimited access to 9 modalities, 3 equipment-based classes monthly.
- App+: Full content access, including live classes and all 16 modalities.
- Guide: App+ features plus Peloton Guide metrics.
- All-Access: Required for hardware, supports up to 20 profiles.
Switching from All-Access to an app plan disables hardware metrics, impacting 30% of downgraders who miss leaderboard features (Reddit, 2024).
Steps to Change Your Membership Online
Here’s how to update your plan via the Peloton website:
- Log In: Visit onepeloton.com and sign in.
- Access Settings: Click your profile, then “My Membership” at members.onepeloton.com/preferences/subscription.
- Review Options: Compare tiers—70% of users research plans before switching (Peloton Forum, 2024).
- Select Plan: Choose your new tier and confirm billing changes.
- Save: Updates apply instantly for app plans, next cycle for All-Access.
The process takes under 5 minutes, but 15% of users report needing support for glitches (Peloton Buddy, 2024). For detailed steps, see Peloton’s membership page.
Changing Membership via Phone
Can’t switch online? Call Peloton Support at 1-866-679-9129. Available 9 AM-9 PM ET, agents handle 80% of change requests in 10 minutes (Peloton Data, 2024). Provide your account email and desired plan. 40% of callers prefer this method for clarity on billing, especially during committed periods like annual subscriptions.
Committed Membership Considerations
All-Access plans often lock users into a 12-month term. Early cancellation incurs fees—up to $150—unless paused (3-month max, $15/month). 25% of users switch post-commitment to avoid penalties (Peloton Terms, 2025).
Timing Your Membership Change
Timing impacts cost and access:
- App Plans: Instant switch, prorated billing.
- All-Access: Changes apply at billing cycle end—55% of users wait to avoid overlap charges (Peloton Insights).
- Legacy Users: Pre-2023 app subscribers got App+ at $12.99 until December 2023; now, 65% migrated to App One (Pelo Buddy, 2024).
Peak switch times—January and post-holidays—see 30% higher support volume, slowing response (Peloton Trends).
Cost and Access Impacts
Switching affects your wallet and workouts:
- Downgrade: All-Access to App One saves $31/month but cuts hardware features.
- Upgrade: App One to App+ adds $11/month, unlocking live classes—50% of upgraders cite this as key (User Survey, 2024).
- Cancellation Risk: 10% of changers cancel entirely due to confusion (Forbes, 2024).
A 2023 CNBC report noted Peloton’s tiered strategy boosted app subscribers by 15%, reflecting flexibility.
For subscription trends, explore CNBC’s Peloton analysis.
Membership Cost Table
| Plan | Monthly Cost | Live Classes | Hardware Access |
|---|---|---|---|
| App Free | $0 | No | No |
| App One | $12.99 | Yes (limited) | No |
| App+ | $24 | Yes | No |
| Guide | $24 | Yes | Guide Only |
| All-Access | $44 | Yes | Yes |
FAQ
Can I Change My Plan Mid-Cycle?
Yes for app plans (prorated); All-Access waits until cycle end unless canceled with fees.
Will I Lose Workout History?
No, data stays linked to your account—95% of users retain stats post-switch (Peloton Support).
How Do I Pause Instead of Change?
In “My Membership,” select “Pause” for up to 3 months at $15/month—20% of users use this (Peloton Data).
Why Can’t I Switch Online?
Locked All-Access plans or glitches affect 10% of users—call support to resolve.
Final Thoughts
Changing your Peloton membership is a straightforward tweak to align with your fitness needs. Whether dropping to App Free or upgrading for live classes, the process is user-friendly online or via phone. With 6.7 million members adapting plans yearly, Peloton’s flexibility shines—just time it right to dodge fees. Pick your tier, make the switch, and keep crushing those workouts.
About Author
