Table of Contents
- Did Peloton Fix the Treadmill?
- The 2021 Peloton Treadmill Recall: What Went Wrong
- Fixes for the Peloton Tread: Quick Resolution
- Fixes for the Peloton Tread+: Comprehensive Overhaul
- Software Solution: Tread Lock
- Hardware Innovation: Rear Safety Guard
- Post-Fix Performance and Safety Statistics
- Pros and Cons of Peloton’s Fixes
- Pros
- Cons
- Comparison to Industry Safety Standards
- FAQ
- What Caused the Peloton Treadmill Recall?
- How Do I Get the Tread+ Rear Guard Installed?
- Are There Any Incidents After the Fixes?
- Does the Fix Require a Subscription?
- Can I Still Get a Refund Post-Fix?
- How Safe Are Updated Peloton Treadmills Compared to Others?
- Final Thoughts
- About Author
- Mariar Fernandez
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Did Peloton Fix the Treadmill?
Did Peloton Fix the Treadmill? Yes, Peloton fixed the treadmill safety issues: the Tread received a free screen stabilization repair in 2021, while the Tread+ got a CPSC-approved rear safety guard and Tread Lock software in 2023-2024, with zero reported incidents since relaunch as of October 2025.
The 2021 Peloton Treadmill Recall: What Went Wrong
Did Peloton Fix the Treadmill? Peloton’s 2021 recall stemmed from critical hazards in its Tread and Tread+ models, affecting 125,000+ units. The Tread+ posed severe risks due to its slat-belt design, where the rear roller could pull children, pets, or objects underneath, causing entrapment. Key stats: 72 initial reports included one child death and 29 child injuries (abrasions, broken bones, lacerations); post-recall, 279 more incidents and 61 injuries emerged, totaling 351 incidents and 90 injuries. The Tread’s issue was less dire—a detaching touchscreen with 18 loosening reports and minor injuries abroad.
Launched amid COVID-19 fitness booms, these treadmills highlighted design flaws in connected equipment. Peloton initially resisted the CPSC recall, drawing $19 million in fines for delayed reporting. Quote: “Peloton made a mistake in our initial response,” admitted CEO John Foley in 2021. The global home fitness market, valued at $31.2 billion in 2025, amplified scrutiny on safety.
For recall details, see the CPSC’s official Peloton recall page.
Fixes for the Peloton Tread: Quick Resolution
Did Peloton Fix the Treadmill? The standard Peloton Tread, priced at $2,995, faced a simpler fix for its wobbly 23.8″ touchscreen. Launched in May 2021, it was recalled days later due to detachment risks during use.
- Repair Details: Free on-site inspection and hardware reinforcement to secure the console, completed by late 2021.
- Timeline: Owners could opt for full refunds or repairs; 80% chose fixes, per Peloton reports.
- Impact: Relaunched immediately post-repair, with no further incidents; sales rebounded to contribute 15% of 2022 hardware revenue ($734 million).
This addressed 100% of reported cases, restoring user confidence—90% satisfaction in post-fix surveys.
Fixes for the Peloton Tread+: Comprehensive Overhaul
The premium Tread+ ($5,995), with its 32″ screen and slat belt, required multifaceted fixes for the entrapment hazard.
Software Solution: Tread Lock
Introduced May 2021 via over-the-air update, Tread Lock requires a 4-digit PIN to unlock after inactivity, preventing unauthorized access. Stat: Reduced unauthorized use by 95% in beta tests. Available on all connected units, it remains standard.
Hardware Innovation: Rear Safety Guard
CPSC-approved in May 2023, this free add-on features a breakaway design that pivots on contact, cutting power and slowing the belt. Professional installation began late 2023; full rollout by mid-2024.
- Design Specs: Pivot mechanism detects objects/persons within 2 inches of the rear, ensuring zero entrapment.
- Eligibility: All pre-2021 owners; post-relunch models ship with it pre-installed.
- Cost to Peloton: $50 million in repairs, offset by 2024 relaunch sales surge (20% YoY).
Milestone: Relaunch December 2023 (pre-orders), full availability 2024—now CPSC-compliant with enhanced 15% incline and auto-features.
Explore updates on Peloton’s Tread+ safety page.
| Fix Type | Tread Model | Description | Rollout Date | Effectiveness |
|---|---|---|---|---|
| Screen Repair | Tread | Hardware brace for touchscreen | Late 2021 | 100% resolved (0 incidents) |
| Tread Lock | Both | PIN software lock | May 2021 | 95% unauthorized access prevention |
| Rear Guard | Tread+ | Breakaway hardware guard | Mid-2024 | 0 incidents post-install (2025 data) |
Post-Fix Performance and Safety Statistics
As of October 2025, Peloton reports zero safety incidents on fixed/updated treadmills, per CPSC monitoring. Key metrics: 600,000+ workouts logged weekly on Tread models; subscriber retention hit 96% in Q3 2025, up from 85% pre-recall. In a $4.27 billion treadmill market, Peloton’s fixes boosted its connected cardio share to 25%, with 2.98 million users.
Independent audits (e.g., Consumer Reports) confirm compliance: no entrapments or detachments since 2024. Stat: Injury rate dropped 100% post-fixes, vs. industry average of 2.5% for home treadmills. Peloton’s $2.71 billion 2024 revenue reflects trust recovery, despite a 2.8% dip.
User Quote: “The guard makes it family-safe—runs feel secure now,” from a 2025 Runner’s World review.
For stats, reference Statista’s Peloton safety trends.
Pros and Cons of Peloton’s Fixes
Peloton’s responses balanced innovation with accountability, though not without hurdles.
Pros
- Comprehensive Coverage: Free repairs/refunds for all owners; 90% utilization rate.
- Proactive Tech: Tread Lock integrates seamlessly, enhancing all Peloton hardware.
- Regulatory Win: CPSC approval set industry standards for slat-belt guards.
Cons
- Timeline Delays: Tread+ owners waited 3+ years for full fix, amid 279 post-recall incidents.
- Financial Hit: $19M fine + $50M repairs strained cash flow, delaying new launches.
- Reputation Damage: Initial resistance eroded 10% trust, per 2021 surveys.
Overall, fixes transformed liabilities into strengths, with 25% more miles logged by users.
Comparison to Industry Safety Standards
Peloton’s fixes exceed basic competitors but trail in speed.
| Brand/Model | Key Issue | Fix Type | Timeline | Post-Fix Incidents |
|---|---|---|---|---|
| Peloton Tread+ | Entrapment | Guard + Software | 2021-2024 | 0 (2025) |
| NordicTrack x22i | Belt Slip (2022 recall) | Belt Replacement | 6 months | 5 minor |
| LifeSpan TR1200 | Screen Detach (2023) | Warranty Swap | 3 months | 2 |
| SOLE F80 | No major recalls | N/A | N/A | Industry avg. 2.5% |
Peloton leads in tech integration but lagged NordicTrack’s quicker hardware swaps. Stat: Fixed Pelotons show 40% lower injury risk than non-connected rivals.
Check Consumer Reports’ treadmill safety ratings.
FAQ
What Caused the Peloton Treadmill Recall?
Tread+: Rear entrapment pulling children/pets under (351 total incidents, 90 injuries, 1 death). Tread: Touchscreen detachment (18 cases, minor injuries).
How Do I Get the Tread+ Rear Guard Installed?
Register free via Peloton support; technicians visit homes. Pre-installed on new units since 2024.
Are There Any Incidents After the Fixes?
No—zero reported since Tread Lock (2021) and rear guard (2024), per CPSC October 2025 data.
Does the Fix Require a Subscription?
No; safety features like Tread Lock work independently, but $44/month All-Access unlocks classes.
Can I Still Get a Refund Post-Fix?
Extended to November 2023; now limited to warranty claims. Repairs remain free.
How Safe Are Updated Peloton Treadmills Compared to Others?
Safer—100% incident drop vs. industry 2.5% rate; CPSC-compliant with breakaway tech.
Final Thoughts
Peloton’s treadmill fixes—from 2021 software to 2024 hardware—eradicated hazards, achieving zero incidents in a $31B market. With 96% retention and robust compliance, they affirm safety as paramount for connected fitness. Families can run confidently, but always use locks. Test via app trial before investing.
About Author
